Use-case category

Consumer/investor protection and market conduct supervision

Suptech empowers financial authorities to enhance data collection (for example, advanced/real-time monitoring and data consolidation) and improve data…

572 curated resources

Use cases

Latest resources

  • SupTech Week 2024: Exploring NextGenAI - program highlights and resources

    Video · 13 December 2024

    This session, based on the Alliance for Innovative Regulation’s NextGenAI program, will serve as a comprehensive guide for attendees interested in understanding the evolving role of generative AI in…

  • SupTech Week 2024, 9-13 December

    Event, News · 13 December 2024

    SupTech Week 2024 was a resounding success! Over 1500 leaders from 140 countries joined the event, making it the largest gathering in financial supervision of its kind. Thank you to our 166 speakers…

  • West Africa Payments & Fraud Policy Sprint

    Event · 8 July 2025

    AIR and WAMI will hold the policy sprint in Lagos, Nigeria, focused on developing policy-driven solutions to combat fraud and enhance the safety of digital payment systems across West Africa.…

  • The technology challenge

    Speech · 10 June 2014

    In his 2014 speech, Martin Wheatley identified a "transformational and global" shift in the financial sector. He argued that while the City of London has a centuries-old history of innovation—from…

  • Alliance for Innovative Regulation (AIR) to host "Battlefront: Fraud in the Age of AI" simulation event in Washington DC

    Event · 23 June 2025

    The interactive simulation addressing AI-enabled fraud will run from 23-24 June 2025 in Washington, D.C. Participants from financial institutions, regulators, academia and technology firms will form…

  • Alliance for Innovative Regulation and Cambridge SupTech Lab's NextGenAI Tech Showcase

    Event · 10 April 2024

    The NextGenAI Tech Showcase, hosted by AIR in partnership with the Cambridge Suptech Lab, will allow financial authorities to understand the power and possibilities of GenAI, and explore solutions…

  • 5th Asia Finance Forum: Positioning for the Future

    Event · 23 September 2025

    The conference, to be held between 23-25 September and hosted by the Asian Development Bank (ADB), will convene diverse stakeholders to examine how financial systems across Asia and the Pacific can…

  • 2025 FinCoNet Annual General Meeting & International Seminar

    Event · 26 November 2025

    FinCoNet annual general meeting (AGM) and international seminar to convene in Dublin from 26-28 November 2025. The event, hosted by the Central Bank of Ireland, will feature standing committee…

  • What makes good conduct regulation?

    Speech · 14 February 2017

    This speech by John Griffith Jones, Chairman of the Financial Conduct Authority, delivered at Cambridge Judge Business School in February 2017, explores the foundations of effective financial conduct…

  • CONSOB Automated Web Crawl and Statutory Website Blocking

    Solution · 1 January 2018

    Automated web crawl and statutory website-blocking program operated by CONSOB under Italian Law 8/2018 to detect and take down unauthorized investment websites. Enables rapid regulatory action…

  • BDI ABF Text-mining and ML Complaints Tools

    Solution · 1 January 2025

    Banca d'Italia Banking & Financial Ombudsman's text-mining, machine learning, anomaly detection, full-text search, and clustering toolkit applied to over 100,000 complaints and 200,000 ombudsman…

  • BDI LLM Experiments (Ombudsman Corpus and Consumer Education Chatbot)

    Solution · 1 January 2025

    LLM-based experiments at Banca d'Italia covering decision-consistency assurance across the ombudsman ruling corpus and a consumer-facing financial education chatbot using internal information only.…

  • ASIC INFO 269 Finfluencer Guidance and Telegram Pump-and-Dump Intervention Suite

    Solution

    ASIC's intervention programme under Information Sheet INFO 269 (Discussing financial products and services online), targeting finfluencer-driven misconduct and direct disruption of pump-and-dump…

  • BDE Consumer Credit Contract Validation PoC

    Solution

    A 2019 supervised-ML proof of concept by Banco de España applied to consumer credit contracts (samples from 5 credit institutions). Tasks: validate that required checkboxes were ticked, that…

  • BDE Mortgage Loan Floor-Clause Extraction PoC

    Solution · 1 January 2019

    A 2019 supervised-ML proof of concept by Banco de España to automatically extract non-standardised floor clauses from approximately 600 mortgage loan agreement files for market conduct supervision.…

  • NBKR AI Compliance Agent

    Solution · 1 January 2025

    An agentic AI system that scans financial contract templates in Russian and Kyrgyz, parses individual clauses, autonomously fetches the latest relevant laws and regulations from official sources…

  • ASIC NLP Advertising Breach Detection

    Solution

    ASIC's NLP-based identification of non-compliant financial-product and credit advertisements under the Australian Consumer Law and the National Credit Code. Scans advertising content for misleading…

  • Consumer Support Technology (CST)

    Solution · 9 October 2022

    Consumer support technology (CST) is a retired/shelved prototype focusing on Chatbot-CST features to support Indonesia's Financial Services Authority (OJK) in monitoring and listening to consumers in…

  • AFM CASPs Advertising and Cost Disclosure Monitoring

    Report

    A live conduct supervision application that systematically reviews crypto-asset service providers’ websites and advertisements for compliance with MiCAR disclosure requirements, identifying…

  • Intumwa Chatbot

    Solution · 22 September 2022

    Kinyarwanda-language chatbot deployed by the National Bank of Rwanda for consumer complaint intake. Reported metrics: 65,000 monthly interactions; deployed across 591 institutions; 4.5 million…

  • National Fraud Portal (NFP)

    Solution · 1 January 2024

    Advanced multi-agency conduct-risk surveillance system, integrating 48 financial institutions with telecommunications regulators and law enforcement. Handled 28,000 fraud cases in 2024 with…

  • PRISMO (Sosial Media Semantic Analysis)

    Solution

    The Reputation Surveillance Application for the Banking Industry (PRISMO) is an analytical platform developed to monitor reputational risks using semantic analysis of online media data. The…

  • PRIIPs KID Data Collection and Analysis Tool (Pilot)

    Solution · 30 March 2023

    The European Insurance and Occupational Pensions Authority developed a supervisory technology (SupTech) pilot tool in 2023 to collect and analyse PRIIPs Key Information Documents (KIDs). The system…

  • BCU Sistema de Reclamos y Denuncias

    Solution

    The BCU Sistema de Reclamos y Denuncias (Claims and Complaints System) is an official online platform provided by the Central Bank of Uruguay (Banco Central del Uruguay). It allows financial users to…

Showing 121–144 of 572 resources.