- Tech cannot be governed without access to its data
Ethics guideline · 9 September 2020
This article emphasizes the urgent need for stronger oversight and transparency in the tech sector. With algorithms shaping everything from personalized online experiences to hiring and healthcare…
- FSA publishes the results of a mystery shopping review into the quality of investment advice in banks and building societies
News · 13 February 2013
In 2013, the Financial Services Authority (FSA) published the findings of a major mystery shopping exercise conducted across the retail banking sector to evaluate the quality of lump-sum investment…
- FCA Independent Directors Appoint External Law Firm and Publish Terms of Reference
News · 7 April 2014
The Non-Executive Directors of the Financial Conduct Authority (FCA) have appointed Simon Davis, a senior partner at Clifford Chance, to lead an independent inquiry into the regulator’s handling of a…
- FCA discussion paper calls on firms to deliver smarter, effective communications
News · 24 June 2015
The Financial Conduct Authority (FCA) has launched a discussion paper titled "Smarter Consumer Communications," urging financial firms to move away from overly technical and lengthy disclosures. The…
- FCA confirms measures to raise standards in the funeral plans market
News · 4 July 2021
The Financial Conduct Authority (FCA) has finalized a new regulatory framework to oversee the funeral plans market, effective from July 2022. The measures aim to eliminate consumer harm by banning…
- FCA confirms tough new rules for £200bn consumer credit market
News · 28 February 2014
The Financial Conduct Authority (FCA) has finalized a transformative regulatory framework for the £200bn consumer credit market, assuming oversight of 50,000 firms from the Office of Fair Trading.…
- FCA announces the names of firms who have participated in the Advice Unit and publishes the FAMR baseline report
News · 29 June 2017
The Financial Conduct Authority (FCA) has announced the participants of its Advice Unit, an initiative stemming from the Financial Advice Market Review (FAMR) to provide regulatory feedback to firms…
- FCA streamlines complaints data reporting requirements for firms
News · 21 May 2025
In May 2025, the FCA announced new proposals to significantly simplify how ten thousand regulated firms report complaints data. The primary objective is to ease the administrative burden on…
- Regulating for better outcomes - next steps in consumer credit
Speech · 7 October 2021
In this 2021 speech, Nisha Arora, Director of Consumer and Retail Policy at the FCA, outlines a transformative strategy for the consumer credit market in the wake of the pandemic's financial fallout.…
- Our emerging regulatory approach to Big Tech and Artificial Intelligence
Speech · 11 July 2023
In this 2023 speech, FCA Chief Executive Nikhil Rathi addresses the dual nature of Artificial Intelligence as both a transformative opportunity for productivity and a significant source of systemic…
- How can we ensure that Big Data does not make us prisoners of technology?
Speech · 10 July 2018
In this 2018 address at the Reuters Newsmaker event, Charles Randell, then Chair of the FCA and PSR, delivered a cautionary yet optimistic assessment of the "algocracy"—a future where algorithms…
- Reframing our relationship with risk: consumer-led sustainable growth
Speech · 28 November 2024
In this January 2025 keynote, Emily Shepperd, the FCA’s Chief Operating Officer, addresses risk professionals as the "Games Masters" of the financial industry. She argues that risk managers are the…
- FCA proposes changes to encourage better customer communications
News · 21 October 2015
In October 2015, the Financial Conduct Authority (FCA) announced plans to remove several ineffective disclosure requirements from its Handbook to promote more meaningful communication between firms…
- FCA reveals GFIN Greenwashing TechSprint winners
Event · 28 September 2023
The GFIN Greenwashing TechSprint 2023 represented a major milestone in the FCA's transition into a "regulator of data." As Chair of the Global Financial Innovation Network (GFIN), the FCA utilized…
- Andrew Bailey calls on tech giants to collaborate with the FCA to help protect consumers
Podcast · 23 January 2020
In this 2020 exit interview, Andrew Bailey, then-Chief Executive of the FCA, identifies the growing influence of Big Tech as a frontier for consumer protection. He explicitly calls on internet…
- Frameworks for effective fraud prevention measures
Speech · 16 September 2024
In her September 2024 address, Andrea Bowe, Director of the Specialist Directorate at the FCA, outlined a "united front" strategy against fraud. She emphasized that while the individual human impact…
- Innovation, AI & the future of financial regulation
Speech · 16 April 2023
Jessica Rusu, the Chief Data, Information and Intelligence Officer at the FCA, outlines a vision for a digitally empowered regulator that matches the rapid pace of technological change seen in events…
- Financial watchdog blocks thousands of misleading ads
News · 3 February 2023
In a 2023 report, the Financial Conduct Authority revealed a massive escalation in its crackdown on misleading financial advertisements, requiring firms to amend or remove over 8,500 promotions in a…
- FCA proposes changes to complaint handling rules to help victims of authorised push payment fraud
News · 25 June 2018
This press release from the Financial Conduct Authority (FCA) announces a consultation proposing changes to complaint handling rules to better protect victims of authorised push payment (APP) fraud.…
- National campaign will target those most at risk of investment fraud, says FCA
News · 11 April 2024
This press release from the Financial Conduct Authority (FCA) announces a national campaign aimed at protecting consumers from investment fraud, funded by recovered criminal proceeds. The campaign…
- FSA publishes the results of a mystery shopping review into the quality of investment advice in banks and building societies
News · 13 February 2013
In February 2013, the Financial Services Authority (FSA) published the results of a major mystery shopping review into the quality of investment advice provided by banks and building societies. This…
- Firms should strengthen anti-fraud systems and must treat victims of fraud better, review finds
News · 7 November 2023
In a review published in late 2023 and updated through 2025, the Financial Conduct Authority (FCA) called on payment service providers to significantly strengthen their anti-fraud systems and improve…
- Andrew Bailey speech at press conference for the publication of FCA corporate documents
Speech · 17 April 2017
In his 2017 address, Andrew Bailey, then-Chief Executive of the Financial Conduct Authority (FCA), introduced a landmark suite of corporate documents designed to define the regulator's core mission…
- A changing landscape: the FCA’s strategic priorities for the pensions sector
Speech · 3 July 2019
In his 2019 speech at Pensions and Benefits UK, Edwin Schooling Latter, the FCA’s Director of Markets and Wholesale Policy, detailed the regulator's expanding role in a pensions landscape undergoing…
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