- South Africa's Financial Sector Conduct Authority (FSCA) revises its cross-sectoral conduct of business return (OMNI-CBR) roll-out following digital transformation strategy
News · 11 June 2025
The FSCA has announced significant changes to its OMNI-CBR implementation following the adoption of a new digital transformation strategy and procurement of an Integrated Regulatory Solution (IRS)…
- Regulatory and Supervisory Technology Research: A Bibliometric Analysis
Report · 10 January 2025
A recent bibliometric analysis of suptech and regtech highlights the rapid growth in research over the past decade. Key themes like compliance, regulation, and finance dominate, with notable…
- FNA and Proto to arm countries with end-to-end fraud recovery
News · 29 May 2025
The collaboration combines Proto's multilingual AI assistants, which increased consumer interactions by 80% in Rwanda, with FNA's national fraud portals that trace illicit funds in just 30 minutes.…
- SupTech Week 2024: AI and Behavioral Science in Banking: New Approaches to Culture Supervision
Video · 10 December 2024
Session description: Culture is increasingly seen as a significant source of non-financial risks in banking which has led supervisors to seek innovative approaches to culture assessment and…
- SupTech Week 2024: Financial Inclusion TechSprint & Market Abuse Surveillance TechSprint
Video · 13 December 2024
Session description: Join Simran Singh from the Financial Conduct Authority and Lauren Cassells from FinTech Scotland for an interactive session on the 2024 Financial Inclusion and AI in Market Abuse…
- SupTech Week 2024: Practical steps to advancing regtech & suptech concurrently
Video · 11 December 2024
Session description: This session will focus on steps that both the public and private sectors can take to advance RegTech and SupTech simultaneously. Experts will discuss strategies for fostering…
- SupTech Week 2024: Strengthening supervision through suptech in Latin America
Video · 12 December 2024
Session description: This panel brings together Latin American regulators to share strategic insights from their own experiences with suptech, highlighting key milestones and lessons learned. It will…
- Single Programming Document 2025-2027
Strategy · 16 January 2025
The EBA’s SPD for 2025-2027 highlights key priorities, including finalizing the Single Rulebook, promoting financial stability, overseeing DORA and MiCAR regulations, enhancing reporting systems, and…
- The Insurance Supervision Institute of Mozambique (ISSM) launches upgraded banking supervision platform with online licensing and AI-driven analytics
News · 17 June 2025
Building on the original Bank Supervision Application platform launched on 28 September 2023, the enhanced version adapts banking supervision software for the insurance and pensions sector with…
- Vendor Regxelerator launches generative artificial intelligence (AI) use case library for suptech innovation
Case study · 24 January 2025
Regxelerator is unveiling a new library of generative AI use cases to transform supervisory and regulatory tasks within financial sectors. Over 50 weeks, the initiative will release weekly examples…
- Sentiment Analysis with Twint & Textblob (POC)
This code enables the extraction of Tweets from Twitter profiles without the need for Twitter's API for sentiment analysis using NLP. Twint leverages Twitter's search operators to scrape Tweets based…
- Proto to deliver AI consumer protection across 30+ Philippine agencies
22 January 2025
Suptech vendor, Proto, is set to expand its AI-powered citizen engagement system in the Philippines, automating consumer complaint resolution for over 30 government agencies under the new Internet…
- New York Department of Financial Services (NYDFS) adopts guidance on AI use by insurance firms.
12 July 2024
The NYDFS has adopted guidance to protect consumers from unfair or unlawful discrimination by insurers using artificial intelligence. The guidance outlines DFS’s expectations for how all insurers…
- ML for Complaints Triage
Speech
After experimenting with machine learning to classify tips, compliants, and referrals, the SEC now uses this technology to assign degress of concern to information received. Topic modeling methods…
- Market monitoring – NLP contract analysis tool
Report
Banco de Portugal’s market conduct supervision Department collects drafts submitted by FSPs for different types of credit contracts. Validation of the provided information, mainly against regulatory…
- Financial Consumer Protection Suite with Web Scraping and Machine Learning-Based Analysis
Case study · 2 September 2024
This case study outlines the development of a functional prototype featuring a financial consumer protection suite with social media and web scraping, sentiment analysis, topic modelling, and other…
- FCA consults on delays to faster payments related to APP fraud.
RFP · 9 September 2024
The Treasury has proposed amendments to the Payment Services Regulations (PSRs 2017) to enable Payment Service Providers (PSPs) to delay payment transactions where they have reasonable grounds to…
- Consumer finance risk monitor.
Solution Documentation · 24 January 2024
The Monitor, developed by the G20/OECD Task Force on Financial Consumer Protection, synthesises the perspectives of 43 jurisdictions on risks to financial consumers in 2022 and 2023. The Monitor…
- Consumer Complaints Data - Unwanted Calls
Open Data
This data is for unwanted calls (telemarketing or robocalls). Individual informal consumer complaint data detailing complaints filed with the Consumer Help Center beginning October 31, 2014. This…
- ccdb5-api
Open Code
The API facilitates searching and retrieving complaint data, offering features such as searching complaint data, suggesting data based on input, and retrieving complaints by ID. To fulfil its…
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