- State of SupTech Report 2023
Report · 29 February 2024
The Cambridge SupTech Lab’s State of SupTech Report 2023 presents insights on the evolution and current state of the digital transformation of financial supervision worldwide. The Report provides a…
- APS-SISCOM – Integrated Support and Communication System for Supervision
Solution Documentation · 1 January 2014
The Central Bank of Brazil’s Integrated System for Supervision Support (SisCom, APS-Siscom from 2018 on) is a 2014 web-based system that allows easy and secure sharing of information. It is a…
- SupTech Training for the Superintendencia de Bancos, Seguros y AFP of Peru
Engagement · 31 March 2021
A 6-week suptech training for the Market Conduct Supervision team of the Superintendencia de Bancos y Seguros of Peru.
- Consumer Complaints Management System (CCMS)
Solution · 2 January 2019
This automated system helps to manage consumers complaints and aids the complaints resolution process. It gives the Central Bank of Nigeria a pool of dates in relation to different categories of…
- Bank Supervision Application (BSA)
Solution · 1 July 2003
The Bank Supervision Application (BSA) is a comprehensive, web-based software solution tailored to the needs of financial regulators, enhancing the regulatory and supervisory capabilities of central…
- Daniel Mminele: Conduct and culture in the banking and financial sectors
Speech · 18 February 2016
Opening address by Mr Daniel Mminele, Deputy Governor of the South African Reserve Bank, at the G-30 Forum on Banking Conduct and Culture, Pretoria, 18 February 2016.The views expressed in this…
- What makes good conduct regulation?
Speech · 14 February 2017
This speech by John Griffith Jones, Chairman of the Financial Conduct Authority, delivered at Cambridge Judge Business School in February 2017, explores the foundations of effective financial conduct…
- Benjamin E Diokno: Inclusion and digital transformation - a collaborative approach to regulating fintech
Speech · 11 October 2019
Speech by Mr Benjamin E Diokno, Governor of Bangko Sentral ng Pilipinas (BSP, the central bank of the Philippines), at the Finance Executives Breakfast Roundtable, Manila, 11 October 2019.The views…
- Ayman M Al-Sayari: Address - 24 Fintech Conference
3 September 2024
Address by Mr Ayman M Al-Sayari, Governor of the Saudi Central Bank, at the 24 Fintech Conference, Riyadh, 3 September 2024.The views expressed in this speech are those of the speaker and not the…
- Luís Máximo dos Santos: Banking conduct supervision - importance and key challenges
Speech · 4 July 2019
Keynote speech by Mr Luís Máximo dos Santos, Vice-Governor of the Bank of Portugal, at the CIRSF (Research Center on Regulation and Supervision of the Financial Sector) Annual International…
- Philip R Lane: Update on the progress of the Central Bank of Ireland's Tracker Mortgage Examination
Speech · 18 January 2018
Introductory statement by Mr Philip R Lane, Governor of the Central Bank of Ireland, at the Joint Committee on Finance, Public Expenditure and Reform, and Taoiseach, Dublin, 18 January 2018.The views…
- Randal K Quarles: The roles of consumer protection and small business access to credit in financial inclusion
Speech · 26 March 2018
Speech by Mr Randal K Quarles, Vice Chairman for Supervision of the Board of Governors of the Federal Reserve System, at the HOPE Global Forums Annual Meeting, Atlanta, Georgia, 26 March 2018.The…
- A sustainable conduct environment
Speech · 20 March 2014
In a speech at the annual conference of the Association of Professional Compliance Consultants, Clive Adamson said restoring trust in financial services requires firms to place consumer fairness and…
- State Examination System (SES)
Solution · 19 February 2020
SES is an examination system built by state regulators for state regulators and the companies they supervise. It is the only nationwide system connecting agencies and companies in the examination…
- Framework for Recognising Self-Regulatory Organisation(s) for FinTech Sector
News · 31 May 2024
The RBI, which invited feedback for a draft framework in January 2024, has finalized the SRO-FT framework, emphasizing the need for self-regulation to address concerns such as customer protection…
- Strategy Finanstilsynet 2023-2026
Strategy · 31 January 2023
The FSA Norway Strategy is operationalized through six key goals, including fostering financially sound and well-capitalized institutions, ensuring a robust digital infrastructure, and maintaining…
- Examination as a Method of Consumer Protection
Report · 6 January 2016
Lack of compliance with consumer protection law has been a crucial problem in the field for as long as such law has existed. The Consumer Financial Protection Bureau (CFPB) has the potential to…
- Supervision of Conduct of Business: Ensuring a Fair Deal for Clients in Europe's Smallest Member State
Report · 15 November 2024
The Malta Financial Services Authority (MFSA) prioritises promoting market integrity and consumer protection, particularly for retail clients. To prevent misconduct by financial service providers…
- FCA Independent Directors Appoint External Law Firm and Publish Terms of Reference
News · 7 April 2014
The Non-Executive Directors of the Financial Conduct Authority (FCA) have appointed Simon Davis, a senior partner at Clifford Chance, to lead an independent inquiry into the regulator’s handling of a…
- FSA publishes the results of a mystery shopping review into the quality of investment advice in banks and building societies
News · 13 February 2013
In February 2013, the Financial Services Authority (FSA) published the results of a major mystery shopping review into the quality of investment advice provided by banks and building societies. This…
- Mahesh Kumar Jain: Consumer protection in a digital financial world - initiatives and beyond
Speech · 20 June 2019
In this milestone address marking the silver jubilee of the Banking Ombudsman Scheme, Deputy Governor Mahesh Kumar Jain outlines the Reserve Bank of India’s (RBI) evolving strategy for financial…