- Examination as a Method of Consumer Protection
Report · 6 January 2016
Lack of compliance with consumer protection law has been a crucial problem in the field for as long as such law has existed. The Consumer Financial Protection Bureau (CFPB) has the potential to…
- Disruptive Technology and the Fintech Industry in Nigeria: Imperatives for Legal and Policy Responses
8 January 2019
From faster payments to online lending and distributed ledgers, Financial Technology (popularly referred to as Fintech) is radically revolutionalising the way and manner in which we conduct our…
- Blockchain Technology in the Glance of Consumer Protection
Report · 12 March 2020
Blockchain technology has shaken the economic and IT-world in the last 10 years, and it’s knocking on the door of the regulators. In many countries the government still has not decided how to deal…
- Rethinking Personal Finance: The Role of Technology in COVID-19 Times
30 May 2024
This study investigates the transformative impact of technology on personal financial management during the COVID-19 pandemic, under the theme "Rethinking Personal Finance: The Role of Technology in…
- Institutional Innovation of China's Wealth Market Regulation
20 August 2023
The development of the wealth management market is based on the needs of investors. The logic of market regulation should also be based on the interests of investors. On the basis of summarizing the…
- Securing Mobile Technology & Financial Transactions in the United States
29 March 2017
One of the paradoxes of modern life is the conflict between convenience and security. Advances in technology simultaneously usher in progress and pain. The development of mobile and smartphone…
- The New Mandate for the Supervision of Financial Services Conduct
1 October 2012
The UK is redesigning the institutional architecture of financial services supervision. The Financial Conduct Authority is meant to play a central role in the reformed system by delivering a new…
- Helping Buyers Beware: The Need for Supervision of Big Retail
13 May 2015
Since the financial crisis, consumer regulators have closely supervised sellers of credit cards and home mortgages to stamp out anticompetitive practices. Supervision programs give financial…
- Supervision of Conduct of Business: Ensuring a Fair Deal for Clients in Europe's Smallest Member State
Report · 15 November 2024
The Malta Financial Services Authority (MFSA) prioritises promoting market integrity and consumer protection, particularly for retail clients. To prevent misconduct by financial service providers…
- Global Crypto and Digital Asset Regulations: African Focus and Worldwide Outlook (2025)
Report · 12 October 2025
This report provides a comprehensive examination of cryptocurrency and digital asset regulation across more than 130 jurisdictions, with a dedicated focus on Africa’s policy evolution in comparison…
- The Evolution of Financial Services in the Digital Age
Report · 10 August 2025
This chapter provides an overview of how digital technologies are transforming the financial services landscape. We highlight the latest in digital financial product and service offerings related to…
- Operations Research on Customer Complaints in Fintech using ARIMA & Holt-Winters Method and LSTM (Long Short-Term Memory Networks)
Report · 1 August 2025
This paper aims to analyse and forecast customer complaints for the fintech industry based on ARIMA, Holt-Winters, and Long Short-Term Memory (LSTM) networks. Given the rise of the use of digital…
- Access to Finance for Artificial Intelligence Regulation in the Financial Services Industry
Report · 19 June 2025
This paper discusses the design of the legal and regulatory framework for using artificial intelligence (AI) in financial services markets to enhance access to finance (financial inclusion). The…
- Balancing Innovation and Regulation: Evaluating Bangladesh's Approach to Virtual Assets and Compliance with FATF Standards
15 June 2025
The regulatory framework governing financial technology in Bangladesh is still at the nascent stage. While the country was one of the first to adopt mobile-based financial services, including mobile…
- FSCA Regulatory Strategy 2021-2025
Strategy · 14 December 2021
The Financial Sector Conduct Authority (FSCA) has published its Regulatory Strategy for 14 December 2021 to 31 March 2025, outlining its structure, operations, and five strategic objectives. The…
- Advancing financial supervision: Best practices in SupTech and RegTech
Report · 5 November 2025
The report explores how SupTech and RegTech are modernizing financial supervision through automation, analytics, and AI to improve compliance, risk management, and consumer protection. The report…
- Policymakers must enable consumer data rights and protections in financial services
Report · 19 October 2021
This report examines the accelerating momentum in the United States toward establishing robust consumer financial data rights and portability. After a decade of relative inactivity following the…
- Top 5 financial regulatory priorities for the Biden administration
Report · 9 November 2020
The report outlines a strategic roadmap for the Biden administration's financial regulatory priorities, emphasizing that in a time of intersecting economic and social crises, the president must…
- How artificial intelligence affects financial consumers
Report · 31 January 2019
This report explores the transformative impact of artificial intelligence on the consumer financial services market and its profound implications for financial protection and inclusion. The author…
- An analysis of financial institutions in Black-majority communities: Black borrowers and depositors face considerable challenges in accessing banking services
Report · 2 November 2021
The report provides a detailed examination of the systemic barriers that African Americans face in accessing credit and banking services in the United States. The author highlights a stark racial…
- Ways to protect your privacy and security with online dating apps | The TechTank Podcast
Podcast · 11 January 2021
TechTank, a biweekly podcast from the Center for Technology Innovation at Brookings, explores today’s most consequential technology issues. Moderators Nicol Turner Lee and Darrell West speak with…
- Could a new Digital Platform Agency protect consumers from Big Tech?
Event · 22 September 2020
While today’s exploding digital marketplace provides consumers with great gains, the industry’s structures, practices, and lack of regulation create anti-consumer results. The relatively unchecked…
- Data misuse and disinformation: Technology and the 2022 elections
Blog · 20 June 2022
This article examines the profound impact of emerging technologies on democratic processes, focusing on how data collection, social media algorithms, and microtargeting are utilized to spread…
- Using Technology to Better Inform Consumers about Privacy Decisions
Blog · 29 April 2014
The article titled Computer Science and Privacy explores the dual role of technology in both creating and potentially solving the complex privacy challenges of the Big Data era. Author Cameron F.…
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