- FSCA Regulatory Strategy 2025-2028
Strategy · 5 May 2025
Financial Sector Conduct Authority’s Regulatory Strategy for 2025–2028 builds on prior reforms and aligns with the 2022 FSAP recommendations, setting out a forward-looking agenda to strengthen market…
- Analysis of Internet Banking Using Technology Acceptance Model by Experience as Variable Moderation
Report · 19 July 2017
Using survey data from internet-banking users and PLS analysis, the study shows that service awareness positively influences perceived ease of use and perceived usefulness, and that ease of use also…
- Michael S Barr: Remarks at the "Banking on Financial Inclusion" conference
Speech · 8 February 2023
Speaking at an HBCU during Black History Month, Barr reflects on 25 years of work with Hope Enterprise, underscoring how CDFIs and the CRA have enabled capital to reach communities long excluded from…
- Making suptech work: evidence on the key drivers of adoption
Report · 25 November 2025
The study uses survey data from 112 authorities in 97 countries to analyse how institutional characteristics shape SupTech adoption across the full lifecycle—from proof-of-concept to full deployment.…
- How Estonian banks unite to fight financial crime
News · 20 November 2025
Estonia’s financial institutions have moved from informal communication channels to a structured, secure system—Salv Bridge—that enables near-real-time sharing of suspicious accounts, sanctions…
- AI and governance lead Australia’s AML overhaul
News · 19 November 2025
A webinar featuring leaders from AMP Bank, Deloitte and SymphonyAI outlined how new AML/CTF rules, scam controls and faster reporting requirements are driving a major transformation in Australia’s…
- Approaches to handling consumer complaints, including applicable legal, regulatory and supervisory frameworks
Report · 24 November 2025
The report reviews how different countries structure consumer-complaint mechanisms in the financial sector, describing typical legal obligations, regulatory duties, and supervisory oversight…
- Modernizing Consumer Financial Regulation for the Digital Age
Report, Event · 1 June 2020
- A Chatbot Application and Complaints Management System for the Bangko Sentral ng Pilipinas (BSP). R2A Project Retrospective and Lessons Learned
Case study · 1 January 2018
The consumer complaints system at the Bangko Sentral ng Pilipinas (the Philippines Central Bank, hereafter BSP) was limited by outdated communication channels, an incomplete database of customer…
- A Roadmap to SupTech Solutions for Low Income (IDA) Countries
Report · 1 January 2020
- Abu Dhabi Global Market (ADGM) white paper explores AI applications in financial regulation
Report · 2 July 2025
The paper examines the integration of AI into regulatory technologies to enhance compliance monitoring and risk management. It explores the applications of AI in Web3, suptech, and regtech, shedding…
- Accelerating Global Development through Innovative Financial Supervision & Regulation
Event · 2 July 2025
The executive panel at the 4th International Conference on Financing for Development examined how supervisory frameworks must adapt to technological advances including fintech and AI innovation to…
- AFM and DNB publish report on the impact of AI on the financial sector and supervision
Report · 9 April 2024
The rapid development of artificial intelligence (AI) poses challenges for the supervisory work of the AFM and DNB. The supervisory authorities have published a report with criteria and areas of…
- Ai and the Fed
Report · 9 July 2025
A new NBER working paper explores how central banks can strategically integrate AI to enhance operations, using the Federal Reserve as a case study. The research employs dual frameworks examining…
- AI Projects in Financial Supervisory Authorities
Report · 3 October 2025
This paper discusses the imperative for financial supervisory authorities to enhance their toolkit through the adoption of Artificial Intelligence in response to the growing digitalization of…
- Alliance for Financial Inclusion webinar explores policy responses to 'existential threat' of digital fraud
Event · 7 July 2025
On 26 June, over 100 member representatives gathered to examine policy solutions for sophisticated digital threats in the financial sector. With global fraud losses exceeding USD 500 billion…
- Alloy’s 2024 State of Fraud Benchmark Report
Report · 9 October 2024
In 2023, fraud remained a top challenge for banks, fintechs, and credit unions. But what types of fraud were most prominent, and how are organizations fighting back against growing fraud threats?…
- Artificial Intelligence in Financial Services
Report · 19 December 2024
On 12 June 2024, the US Department of Treasury published a request for information seeking stakeholder input on artificial intelligence deployment within the financial services sector, examining…
- Bank Negara Malaysia (BNM) and Payments Network Malaysia (PayNet) set to roll out an AI fraud detection system in 2026
News · 6 October 2025
In response to the sharp rise in online scams, the BNM and PayNet are developing an AI-powered system to monitor and flag suspicious bank transfers in real time. Using machine learning, large…
- Bank Negara Malaysia (BNM) releases AI discussion paper for financial sector
Report · 5 August 2025
BNM has outlined its proposed approach for fostering responsible AI adoption across the financial sector to enhance consumer outcomes and broader policy objectives. The central bank is seeking…
- Building a good mix of market monitoring tools
Standard or Guidance · 1 January 2022
This article is on Market monitoring tools, how they are built based on the experience of market conduct supervisors across the globe. Each tool includes guidance that describes its characteristics…
- Building Regulatory and supervisory Technology Ecosystems for Asia’s Financial Stability and Sustainable Development
Report · 1 January 2022
This paper focuses on the evolution, role, and development of the use of technology in regulation, compliance, and financial infrastructure design in finance that have aided this effort. Regulatory…
- Building Robust Anti-Fraud & Scam Capabilities at the National Level
Report · 1 January 2023
Fraudsters use complex and sophisticated transaction schemes that span across banks to conceal the destination of fraudulently acquired funds. This means that no bank has full visibility of this…
- Case Study on Bank Supervision Application
Case study · 6 December 2024
This case study focuses on the Bank Supervision Application (BSA), a user-driven platform led by Banco de Moçambique that modernizes bank supervision across 21 regulators worldwide. Integrating…
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