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Use case

Early warning system (CIP)

Use predictive models and multi-source data to detect consumer protection risks before harm materialises.

26 curated resources

Latest resources

  • Malta Financial Services Authority, Malta Police Force and Office of the Arbiter launch national financial scam platform

    News · 31 August 2026

    The Malta Financial Services Authority, Malta Police Force and Office of the Arbiter for Financial Services have launched scamalert.mt, a national platform that helps individuals and businesses…

  • State of SupTech Report 2023

    Report · 29 February 2024

    The Cambridge SupTech Lab’s State of SupTech Report 2023 presents insights on the evolution and current state of the digital transformation of financial supervision worldwide. The Report provides a…

  • Case study published: Colombia's intelligence-led platform for consumer protection supervision

    News · 6 April 2026

    A new case study documents SmartSupervision, the Financial Superintendency of Colombia's (SFC) intelligence-led platform for consumer protection and market conduct supervision. The platform replaces…

  • Automated Transactional Information Processing

    Solution · 18 July 2025

    Using existing information sources at the SFC and incorporating Robotic Process Automation (RPA) and Machine Learning tools for automated transactional information processing, open and unstructured…

  • Social Media Monitoring for Market Conduct Supervision - CBI

    Solution · 15 March 2021

    Social media monitoring can provide supervisors with an early warning system. For example, the Central Bank of Ireland (CBI) discovered through social media that a new retail credit firm appeared to…

  • Web Scraping and Sentiment Analysis - BSP

    Solution · 1 January 2024

    Phase 3 web scraping and sentiment analysis pipeline that complements the BSP chatbot intake with real-time market signal extraction from social media, app store reviews, and news sources. The…

  • RepTech Reputation Monitoring - BDI

    Solution · 1 January 2025

    Reputation monitoring tool using sentiment analysis, topic analysis, and user-entity interaction monitoring across social media, newspapers, and digital content to detect emerging conduct risks from…

  • PIX Fraud Risk Monitoring and Management Solution - BCB

    Solution

    A real-time supervisory monitoring architecture protecting the Pix instant payments ecosystem. Integrates anti-fraud engines, fraud markers, network-wide alerts, encryption, and biometric…

  • Digital Unified Intelligence Environment (DUIE) - FCA

    Solution · 1 January 2022

    FCA's architecture-level data fabric that integrates diverse data sources and leverages advanced analytics for decision-making. DUIE combines automated business-rules engines that flag risky firms…

  • Digital Payment Intelligence Platform (DPIP) - RBI

    Solution · 1 January 2024

    RBI platform integrating payment data, fraud data, and telecom data to intercept fraud before reaching consumers. Designed for real-time multi-source signal fusion across the digital payments…

  • Esptech - BDI

    Solution · 31 October 2020

    Banca d’Italia's (Bank of Italy) EspTech uses NLP Topic Modelling to promptly intercept warning signals concerning banks and other supervised intermediaries. In a first phase, the focus is on…

  • Source code and model for Financial Market Monitoring via Social Media & Web Extraction Platform

    Open Model, Open Code · 1 June 2026

    Integrated social media scraping technologies by Winnow Technologies (Winnow), including sentiment analysis, topic modeling, segmentation, categorization and other advanced ML techniques to discover…

  • Digital fraud - Executive Summary

    Report · 28 May 2025

    FSI Executive Summaries | 28 May 2025PDF full text (192kb) | 3 pagesThe ongoing digitalisation of finance brings numerous benefits, such as increased efficiency, convenience, financial inclusion…

  • What makes good conduct regulation?

    Speech · 14 February 2017

    This speech by John Griffith Jones, Chairman of the Financial Conduct Authority, delivered at Cambridge Judge Business School in February 2017, explores the foundations of effective financial conduct…

  • The Next Wave of Suptech Innovation: Suptech Solutions for Market Conduct Supervision

    Report · 1 January 2021

    This technical note draws from a wide set of regulatory experiences to showcase new suptech solutions specific to market conduct supervision. The main objective of this note is to assist market…

  • Trendzicht Annual Outlook

    Report · 1 January 2017

    AFM's annual conduct risk horizon-scanning methodology fusing market data, complaints data, behavioral research, and macro signals into an integrated outlook on emerging consumer harms. Published…

  • Data strategy update 2022

    Strategy · 23 June 2022

    The Financial Conduct Authority Data Strategy Update 2022 reports on progress since the 2020 strategy and sets out priorities for 2022–23 and beyond. It highlights significant advancements in…

  • Meeting the pace of technological change

    Speech · 6 November 2019

    In this 2019 speech, Nick Cook, the FCA’s Director of Innovation, emphasizes that for a regulator to remain "fit for purpose," it must adapt to the data revolution rather than be overwhelmed by it.…

  • Regulatory Sandbox

    Accelerator / Incubator · 27 March 2025

    The FCA’s Regulatory Sandbox allows firms to test innovative financial products, services, or business models in a controlled environment with real customers under regulatory oversight. It helps…

  • Building a good mix of market monitoring tools

    Standard or Guidance · 1 January 2022

    This article is on Market monitoring tools, how they are built based on the experience of market conduct supervisors across the globe. Each tool includes guidance that describes its characteristics…

  • Financial Consumer Protection Suite with Next-Generation, AI-Powered, Chatbot-Supported Complaints Management System

    Case study · 29 April 2025

    This case study by the University of Cambridge SupTech Lab outlines the developmen of a fully integrated case management system with analytics dashboards, powered by AI-driven chatbots, to enhance…

  • Issues in Efficacy of Early Warning Signal System in Banks in India

    3 October 2022

    Early warning systems are functional and technology driven approaches that draw attention to a number of parameters with activities happening in accounts in order to alert top management of the bank…

  • Philip R Lane: The role of financial regulation in protecting consumers

    Speech · 23 February 2017

    In this analytical and policy-oriented address, Governor Philip R. Lane delineates the Central Bank of Ireland’s multidimensional strategy for consumer protection, grounded in the theoretical…

  • Financial Consumer Protection Suite with Web Scraping and Machine Learning-Based Analysis

    Case study · 26 April 2025

    This case study outlines the development of a functional prototype featuring a financial consumer protection suite with social media and web scraping, sentiment analysis, topic modelling, and other…

Showing the 24 most recent of 26 resources.