- FCA Data strategy 2020
Strategy · 6 January 2020
The Financial Conduct Authority Data Strategy 2020 sets out a transformation agenda to become a data-driven and intelligence-led regulator by leveraging advanced analytics, automation, and improved…
- Financial Superintendency of Colombia’s (SFC): SmartSupervision
Case study · 24 March 2026
SmartSupervision is the Financial Superintendency of Colombia’s (SFC) intelligence-led platform for consumer protection and market conduct supervision. It replaces reactive, case-level complaint…
- SupTech Week 2024: State of SupTech in Asia Pacific
Video · 12 December 2024
Session description: The Asia-Pacific region is at the forefront of digital transformation, with diverse financial ecosystems presenting unique opportunities and challenges. Suptech offers…
- Digital Reasoning proof of concept
Solution · 3 May 2018
This proof of concept involved using a machine learning solution to ingest and classify large amounts of weakly-structured data. The aim was to assess the effectiveness of the software in drawing out…
- ASIC Data Strategy 2021–26
Strategy · 31 August 2022
ASIC's Data Strategy 2021–2026 outlines the authority's vision to fully harness their data assets and analytics capabilities, empowering people to put data into action and enabling data-informed…
- Building trust and confidence: ASIC priorities
Speech · 1 June 2016
In a speech at the Annual Stockbrokers Conference in Melbourne on 2 June 2016, Greg Medcraft, Chairman of the Australian Securities and Investments Commission, emphasised that trust and confidence…
- Driving better consumer outcomes in the era of big data and artificial intelligence
Speech · 2 November 2016
In a speech to the Corporate Governance Discussion Group in Sydney on 3 November 2016, Greg Medcraft, Chairman of the Australian Securities and Investments Commission (ASIC), explains how advances in…
- OJK: Indonesia; Developing prototype solutions to improve OJK’s grievance mechanisms
7 November 2023
Indonesia’s high internet penetration rate makes it an attractive market for digital financial services. The Financial Services Authority (OJK) regulates banking, capital markets, and non-bank…
- OJK adds a suite of exciting tech solutions to address the 100,000+ consumer complaints and ensure stronger consumer protection in Indonesia
Blog · 13 December 2021
This blog highlights how Otoritas Jasa Keuangan (OJK), Indonesia’s financial services authority, is developing new supervisory technology (suptech) solutions to better manage more than 100,000…
- Social Media Monitor
Solution · 1 June 2024
The solution involves monitoring social media platforms to track discussions and sentiments related to banks and financial institutions. As customers, investors, traders, journalists, and analysts…
- The promises and pitfalls of SupTech for corporate governance-related enforcement
Report · 1 June 2021
Digital technologies and data hold the potential to automate and improve the efficiency and effectiveness of regulatory and supervisory processes, which have become increasingly complex given the…
- Michael Atingi-Ego: Launch of the Banking Industry Guidelines for Mitigation of Fraud and the Revised Code of Conduct
Speech · 19 February 2024
At the launch of the Banking Industry Guidelines for Mitigation of Fraud and the Revised Code of Conduct in Kampala on 19 February 2024, Michael Atingi-Ego, Deputy Governor of the Bank of Uganda…
- RBI-led initiative to curb digital frauds gains momentum, banks roped in to set up DPIP
News · 23 June 2025
The RBI Innovation Hub is developing a digital public infrastructure for prevention of fraud (DPIP) prototype in consultation with major public and private sector banks, with the platform expected to…
- Yandraduth Googoolye: International Financial Reporting Standards (IFRS 9) - implementation issues
Speech · 18 August 2019
In this 2019 address, Governor Yandraduth Googoolye outlines the strategic implementation of IFRS 9 in Mauritius, framing it as a necessary regulatory evolution following the lessons of the 2008…
- ProUsuario Digital – Market Conduct & Consumer Protection Platform
Solution · 30 September 2021
A digital public interface that automates collection of consumer complaints and inquiries while providing real-time access to consolidated credit reports and risk ratings.
- Superintendency of Banks Outlines 2025 Strategy and SupTech Priorities to Banking Leaders
News · 2 February 2025
The Superintendency of Banks (SB) of the Dominican Republic met with leaders of financial intermediation entities in January to review the sector’s 2024 performance and present its strategic…
- ML-Based Complaints Classification Tool
Solution
A machine learning system deployed on Google Cloud Platform to automate classification of consumer complaints. The tool processes unstructured text from emails and attachments using OCR (Google…
- Bank of Mozambique deploys Proto’s AI agent to improve financial education and consumer protection
News · 1 December 2025
Banco de Moçambique has deployed a multilingual AI assistant powered by Proto and its regional partner Eclectics International to improve citizens' access to reliable financial information and…
- Meeting the pace of technological change
Speech · 6 November 2019
In this 2019 speech, Nick Cook, the FCA’s Director of Innovation, emphasizes that for a regulator to remain "fit for purpose," it must adapt to the data revolution rather than be overwhelmed by it.…
- Advanced Inclusive Insurance Supervision Program
Event · 9 February 2026
This program, provided by Toronto Centre, responds to the growing need to expand insurance access in developing economies, where penetration rates remain low and millions of people lack adequate…
- SupTech Week 2025 Keynote Address: May Abulnaga, Sub-Governor, Central Bank of Egypt
Video
A short keynote from SupTech Week 2025, in which May Abulnaga outlines CBE’s journey toward a modern, data‑driven consumer protection and market‑conduct supervision framework, including the use of…
- The potential of AI chatbots in driving financial inclusion: Assessing ChatGPT
Blog · 2 July 2023
This blog, co-authored with The Alliance of Digital Finance Associations, assesses the potential benefits, concerns, and ethical considerations of financial service providers who use ChatGPT to…
- Authorised Push Payment Fraud: enabling a risk-based approach to payment processing
News, Standard or Guidance, RFP · 10 September 2024
The Treasury has proposed amendments to the Payment Services Regulations (PSRs 2017) to enable Payment Service Providers (PSPs) to delay payment transactions where they have reasonable grounds to…
- Korea's FSS announces digital transformation plan to enhance financial supervision in Korea
Strategy, News · 18 March 2025
The FSS has unveiled a comprehensive strategy to reshape its supervisory capabilities by 2027. Announced by Chairman Lee Bok-hyun in Seoul, the plan will establish a data-driven framework shifting…
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