OJK adds a suite of exciting tech solutions to address the 100,000+ consumer complaints and ensure stronger consumer protection in Indonesia

OJK adds a suite of exciting tech solutions to address the 100,000+ consumer complaints and ensure stronger consumer protection in Indonesia

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OJK adds a suite of exciting tech solutions to address the 100,000+ consumer complaints and ensure stronger consumer protection in Indonesia

By MicroSave Consulting

This blog highlights how Otoritas Jasa Keuangan (OJK), Indonesia’s financial services authority, is developing new supervisory technology (suptech) solutions to better manage more than 100,000 consumer complaints linked to the rapid growth of digital financial services.

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