OJK: Indonesia; Developing prototype solutions to improve OJK’s grievance mechanisms

OJK: Indonesia; Developing prototype solutions to improve OJK’s grievance mechanisms

OJK: Indonesia; Developing prototype solutions to improve OJK’s grievance mechanisms

Indonesia’s high internet penetration rate makes it an attractive market for digital financial services. The Financial Services Authority (OJK) regulates banking, capital markets, and non-bank financial sectors. OJK and regulated entities can benefit from powerful tools for oversight and compliance, with emerging technologies, such as AI and big data analytics.

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