FCA proposes changes to complaint handling rules to help victims of authorised push payment fraud
By Financial Conduct Authority UK
This press release from the Financial Conduct Authority (FCA) announces a consultation proposing changes to complaint handling rules to better protect victims of authorised push payment (APP) fraud. APP fraud occurs when a consumer or micro-business is tricked into instructing their payment service provider (PSP) to transfer funds to a fraudster-controlled account.
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