- AI-based Solution to Extract, Convert and Analyse Unstructured Consumer Complaints Data
Engagement · 31 July 2025
This project was implemented through the 'Public-Private Secondments for SupTech Innovation' initiative between Central Bank of Egypt & Abhi Pvt Ltd.
- Financial Consumer Protection Standards for Digital Financial Services
Engagement · 28 February 2023
Global landscape study to map and assess frameworks for financial consumer protection.
- Financial Market Monitoring via Social Media and Web Extraction Advanced Analytics Platform (Engagement)
Engagement · 31 December 2023
AI-powered analysis of social media and web data to detect early signals of market misconduct.
- SupTech Suite with Next Generation, AI Powered, Chatbot Supported Complaints Management System
Engagement · 31 December 2023
AI-powered multilingual complaints management system for market conduct supervision in Indonesia and Ghana
- Digital Consumer Protection Design Sprint
Engagement · 11 December 2024
Supervisors, innovators, and vendors came together to exchange insights, showcase live suptech demos, and co-design AI-powered tools for advancing financial consumer protection in the digital age.
- Intelligence Platform for Flagging Fraudulent Fintech Apps (Engagement)
Engagement · 30 December 2024
Market-level working prototype of a suptech application that can detect and flag fraudulent fintech apps based on metadata.
- Wrapping up SupTech Week 2024, 9-13 December
Event, News · 13 December 2024
SupTech Week 2024 was a resounding success! Over 1500 leaders from 140 countries joined the event, making it the largest gathering in financial supervision of its kind. Thank you to our 166 speakers…
- The SupTech Frontiers training programme, from Cambridge SupTech Lab, Cambridge Centre for Alternative Finance, begins on 22 July 2024.
News · 22 July 2024
Through a 6-week, immersive, online experience that draws on real-world case studies leveraging the Lab’s digital tools, participants gain: a comprehensive understanding of the interplay between…
- Cambridge SupTech Lab Receives the Bangko Sentral ng Pilipinas 2024 Outstanding Stakeholder Award
News · 30 August 2024
The Lab is being recognised for the prototyping of a Market Conduct Web Surveillance System, a financial consumer protection supervisory technology (suptech) tool developed in partnership with Winnow…
- The State of SupTech Report 2024 Insights, Trends and Q&A
Video, Event · 30 September 2025
Held virtually on 30th September, the event unpacked fresh data from 139 financial authorities across 100 countries, confirming that suptech is decisively moving from experimentation to…
- Close the suptech skills gap and enroll in our 2025 Capacity Building and Education programs, SupTech Frontiers, Practical Data Science in Financial Supervision and Product and Organizational Innovation.
News · 24 March 2025
These career-enhancing professional development programmes are designed for public sector managers and specialists, equipping them with the knowledge and skills to lead the digital transformation of…
- Namibia’s citizens to receive AI assistance and complaints resolution
News · 12 June 2025
Suptech vendor Proto has launched a shared AI system project in partnership with the Bank of Namibia, the Namibia Financial Institutions Supervisory Authority, the Communications Regulatory Authority…
- Register now: SupTech Week 2025 | 8-12 December
Event, News · 12 November 2025
SupTech Week returns this 8-12 December, bringing together financial supervisors, industry leaders, and innovators worldwide. The Cambridge SupTech Lab will host it in collaboration with the World…
- Consumer Complaints Management System (CCMS)
Solution · 2 January 2019
This automated system helps to manage consumers complaints and aids the complaints resolution process. It gives the Central Bank of Nigeria a pool of dates in relation to different categories of…
- The Global State of SupTech: AI Reshaping Financial Markets and Supervision
Speech · 23 June 2026
A keynote speech delivered by FINMA Chair Marlene Amstad at the Point Zero Forum in Zurich on 23 June 2026, presenting findings from the IOSCO global SupTech survey covering roughly three-quarters of…
- IOSCO publishes Report on Supervisory Technology (SupTech)
News · 18 June 2026
The International Organization of Securities Commissions (IOSCO) has published its report on suptech. The report summarises findings from a survey of 49 jurisdictions on their current and expected…
- SupTech: Mapping the Use of Technology in Financial Supervision
Report · 17 July 2026
This report presents the findings of IOSCO's first SupTech Survey, conducted in early 2025 with 49 supervisory authorities participating across all IOSCO regions, covering over 75% of global…
- SupTech-powered consumer and investor protection supervision. Architectural pathway from reactive oversight to outcome-driven institutional intelligence.
Report · 30 June 2026
Consumer and investor protection supervision (CIPS) is undergoing a structural transition. While financial authorities have made substantial progress digitizing complaint handling, case management…
- The SupTech Blueprint: DataStack architecture for consumer and investor protection supervision.
Report · 30 June 2026
Financial consumer and investor protection authorities have digitized faster than they have integrated. Complaint portals, disclosure-ingestion tools, and rule-based screening proliferate, yet most…
- Financial Market Monitoring via Social Media & Web Extraction Platform
Solution · 30 December 2023
This solution integrates scraped social media data scraped, sentiment analysis, topic modeling, segmentation, categorisation and other advanced ML techniques to discover trends, anomalies, and other…
- Integrated Regulatory Solution (IRS) and OMNI-CBR
Solution · 1 January 2026
FSCA's Integrated Regulatory Solution and OMNI-CBR conduct returns platform with phased deployment: Returns Module, Risk Module, Licensing Module. Operates the Treating Customers Fairly conduct…
- FinCoNet: Suptech Tools for Market Conduct Supervisors
Report · 1 January 2020
This FinCoNet report examines the application of Supervisory Technology (SupTech) by market conduct supervisors. The report is based on survey responses collected from 21 authorities and covers both…
- Sistema Interinstitucional de Transferencia de Información (SITI)
Solution · 1 August 2006
The Interinstitutional Information Transfer System (SITI) is CNBV’s primary electronic regulatory reporting gateway. It centralizes and standardizes the submission of financial, prudential, and…
- Automated Transactional Information Processing
Solution · 18 July 2025
Using existing information sources at the SFC and incorporating Robotic Process Automation (RPA) and Machine Learning tools for automated transactional information processing, open and unstructured…
Showing 49–72 of 572 resources.