- CPS Portal and Banking Conduct SupTech Platform
Solution · 1 January 2024
Banks submit complaints data via API, validated against the data dictionary, and correlated with complaints escalated directly to the authority - enabling the supervisor to see both the institution's…
- Bank Supervision Application (BSA)
Solution · 1 July 2003
The Bank Supervision Application (BSA) is a comprehensive, web-based software solution tailored to the needs of financial regulators, enhancing the regulatory and supervisory capabilities of central…
- FOS Complaints Submission Portal – Financial Ombudsman Service Complaint Submission
Solution
An online multi-step complaint submission portal operated by the UK Financial Ombudsman Service (FOS), enabling consumers to check eligibility and submit complaints against financial firms. The tool…
- Sunwai
Solution · 28 December 2023
A Platform to lodge complaints related to Roshan Digital Accounts and General Banking. Allows the general public to lodge complaints against Banks/MFBs/DFIs with the relevant forum/entities as per…
- CFPB Consumer Complaint Database
Solution
Public-facing complaint intake, routing, and disclosure infrastructure operated by the U.S. Consumer Financial Protection Bureau. The database receives complaints across credit cards, mortgages…
- APPK (Aplikasi Portal Perlindungan Konsumen)
Solution
APPK (Aplikasi Portal Perlindungan Konsumen) is the Otoritas Jasa Keuangan's (OJK) public application for consumer complaints and consumer protection in Indonesia's financial services sector. The…
- SmartSupervision Program (SupTech Complaints Portal)
Solution · 1 January 2019
A real-time supervisory platform providing the SFC with direct access to complaint resolution processes managed by supervised entities. The system enables centralized storage, extraction, and…
- Ida Wolden Bache: The conduct of monetary policy
9 May 2023
Introductory statement by Ms Ida Wolden Bache, Governor of Norges Bank (Central Bank of Norway), at the hearing of the Standing Committee on Finance and Economic Affairs of the Storting (Norwegian…
- Harvesh Seegolam: Market conduct supervision in challenging times
Speech · 24 November 2023
Speech by Mr Harvesh Seegolam, Governor of the Bank of Mauritius, at the FinCoNet/ Bank of Mauritius International Seminar on Market Conduct Supervision in Challenging Times, Pointe aux Piments, 24…
- Gabriel Makhlouf: Opening statement - joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach
Speech · 9 October 2024
Opening statement by Mr Gabriel Makhlouf, Governor of the Central Bank of Ireland, before the Joint Oireachtas (National Parliament) Committee on Finance, Public Expenditure and Reform, and Taoiseach…
- Source code and model for Financial Market Monitoring via Social Media & Web Extraction Platform
Open Model, Open Code · 1 June 2026
Integrated social media scraping technologies by Winnow Technologies (Winnow), including sentiment analysis, topic modeling, segmentation, categorization and other advanced ML techniques to discover…
- Elvira Nabiullina: Speech - 18th International Banking Forum
Speech · 17 September 2021
Speech by Ms Elvira Nabiullina, Governor of the Bank of Russia, at 18th International Banking Forum, Sochi, 17 September 2021.The views expressed in this speech are those of the speaker and not the…
- Digital fraud - Executive Summary
Report · 28 May 2025
FSI Executive Summaries | 28 May 2025PDF full text (192kb) | 3 pagesThe ongoing digitalisation of finance brings numerous benefits, such as increased efficiency, convenience, financial inclusion…
- Derville Rowland: Unity creates strength
9 October 2024
Remarks by Ms Derville Rowland, Deputy Governor of the Central Bank of Ireland, at the 37th International Investment Funds Association Conference, Dublin, 9 October 2024.The views expressed in this…
- Data, technology and policy coordination
Speech · 14 November 2019
Keynote speech by Mr Agustín Carstens, General Manager of the BIS, at the 55th SEACEN Governors' Conference and High-level Seminar on "Data and technology: embracing innovation", Singapore, 14…
- Daniele Franco: Business conduct supervision in the financial sector
Speech · 13 November 2019
Introductory remarks by Mr Daniele Franco, Deputy Governor of the Bank of Italy, at the FinCoNet Annual General Meeting, Rome, 13 November 2019.The views expressed in this speech are those of the…
- Daniel Mminele: Conduct and culture in the banking and financial sectors
Speech · 18 February 2016
Opening address by Mr Daniel Mminele, Deputy Governor of the South African Reserve Bank, at the G-30 Forum on Banking Conduct and Culture, Pretoria, 18 February 2016.The views expressed in this…
- Carlos da Silva Costa: Regulatory and supervisory institutional frameworks in Europe
Speech · 7 July 2017
Opening remarks by Mr Carlos da Silva Costa, Governor of the Bank of Portugal, at the Seventh Bank of Portugal Conference on Financial Intermediation, Lisbon, 7 July 2017.The views expressed in this…
- Carlos da Silva Costa: Banking conduct supervision - new challenges 10 years after the financial crisis
Speech · 25 September 2018
Opening address by Mr Carlos da Silva Costa, Governor of the Bank of Portugal, at the Conference on "Banking Conduct Supervision: new challenges 10 years after the financial crisis", hosted by the…
- BIS and South African Reserve Bank (SARB) launch G20 techsprint for open finance trust solutions
Event, News · 6 May 2025
The BIS and SARB have announced the sixth G20 techsprint competition, challenging global innovators to develop solutions promoting integrity and trust in finance. This year's competition focuses on…
- Tweets of 4 Banks in South Africa (1 month)
Open Data
This dataset contains social media data from September 2021, captured in a twitter scrape focussing on four South African Banks
- The Financial Conduct Authority (FCA) and FinTech Scotland launched a financial inclusion techsprint on March 7, 2024, concluding with a showcase demo day on May 30
Event · 7 March 2024
The 12 participating teams were given access to FCA Financial Lives Survey data and synthetic data from the FCA's Digital Sandbox. This was the first time the FCA partnered on a cohort model sprint.…
- SupTech Week 2024: Suptech solution demos from FT Solutions and FNA
Video · 13 December 2024
Session description: Learn how FT Solutions assists AML/CFT supervisors worldwide to enhance their effectiveness and efficiency by empowering a risk-based approach to supervision with technology.…
- SupTech Week 2024: Suptech-powered consumer protection supervision
Video · 11 December 2024
Session description: A dive into how suptech can strengthen financial consumer protection supervision. This panel discussion will provide financial authorities with actionable insights to integrate…
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