SmartSupervision Program (SupTech Complaints Portal)

A real-time supervisory platform providing the SFC with direct access to complaint resolution processes managed by supervised entities. The system enables centralized storage, extraction, and big-data analytics to identify dispute root causes. Includes ML-driven sentiment analysis and visualization dashboards (Power BI) that inform supervisory planning and daily oversight.

• Use cases, geography and tags
• Organizations that created, adopted or are mentioned
• Ecosystem position
• Link to the original asset
• Comments and reactions