- SupTech – a core supervisory tool
Event, Presentation · 7 October 2025
At the Global Fintech Fest 2025 in Mumbai, FINMA Chair Marlene Amstad presented findings from the International Organization of Securities Commissions’ (IOSCO) first global survey on suptech, led by…
- Global Trends in SupTech: A Supervisory Perspective
Speech · 8 December 2025
In a speech at New York SupTech Week 2025, Swiss Financial Market Supervisory Authority Chair Marlene Amstad said financial supervisors must embrace artificial intelligence and supervisory technology…
- SEC Cyber and Emerging Technologies Unit (CETU)
News
The Cyber and Emerging Technologies Unit, established by the US Securities and Exchange Commission in February 2025 as the successor to the Crypto Assets and Cyber Unit, is a 30-person enforcement…
- Next-generation AI-powered chatbot supported complaints system
Solution · 30 December 2023
A comprehensive suite of solutions designed for supervisors to collect, triage, and categorise complaints collected through advanced AI-enabled multilingual chatbots and other channels selected for…
- Sentiment analysis and topic modeling for digital assets and fintech supervision
Solution · 18 March 2026
A comprehensive system for monitoring, analyzing, and flagging potential compliance issues on financial sector technology, innovation, digital assets and cryptocurrency activities. Its workflow is…
- Analyzing Public Sentiment on Digital Banks in Indonesia via Social Media X
23 January 2026
This research paper analyzes public sentiment toward digital banks in Indonesia, focusing on Bank Jago, using 708 tweets collected from social media platform X (Twitter) between June 2022 and August…
- Tweets of the top 5 banks in South Africa
Open Data
This dataset comprises tweets related to Capitec, Standard Bank, ABSA, FNB, and Nedbank spanning the years 2019 to September 2021. It is tailored for natural language processing tasks, including…
- NLP-Based Detection of Systematic Anomalies Among the Narratives of Consumer Complaints
Report · 27 August 2023
A Natural Language Processing (NLP) based procedure is developed for detecting systematic non-meritorious consumer complaints, simply called systematic anomalies, among complaint narratives. While…
- Trendzicht Annual Outlook
Report · 1 January 2017
AFM's annual conduct risk horizon-scanning methodology fusing market data, complaints data, behavioral research, and macro signals into an integrated outlook on emerging consumer harms. Published…
- Programmatic Social Media Monitoring
Solution
BaFin's programmatic social media monitoring program for digital advertising surveillance of investment firm marketing activities, scanning regulated promotions and unauthorized solicitations on…
- Keyword Search, Advertising Validation and Finfluencer Monitoring Portal
Solution · 1 January 2025
CMVM tools for keyword search and automated scanning of advertising campaigns for misleading content, paired with a finfluencer monitoring portal and formal regulatory guidance issued in March 2025.
- Financial Market Monitoring via Social Media and Web Extraction Advanced Analytics Platform
Case study · 15 April 2025
This case study outlines the development of an artificial intelligence (AI) and machine learning (ML) -powered market monitoring prototype designed to enhance the supervisory capabilities of Peru’s…
- Parsing the pulse: decomposing macroeconomic sentiment with LLMs
Report · 2 October 2025
The study applies large language models (LLMs) to analyze financial news articles from the Wall Street Journal, generating macroeconomic sentiment indices related to growth and inflation. It…
- Digital Reasoning proof of concept
Solution · 3 May 2018
This proof of concept involved using a machine learning solution to ingest and classify large amounts of weakly-structured data. The aim was to assess the effectiveness of the software in drawing out…
- OJK: Indonesia; Developing prototype solutions to improve OJK’s grievance mechanisms
7 November 2023
Indonesia’s high internet penetration rate makes it an attractive market for digital financial services. The Financial Services Authority (OJK) regulates banking, capital markets, and non-bank…
- OJK adds a suite of exciting tech solutions to address the 100,000+ consumer complaints and ensure stronger consumer protection in Indonesia
Blog · 13 December 2021
This blog highlights how Otoritas Jasa Keuangan (OJK), Indonesia’s financial services authority, is developing new supervisory technology (suptech) solutions to better manage more than 100,000…
- Social Media Monitor
Solution · 1 June 2024
The solution involves monitoring social media platforms to track discussions and sentiments related to banks and financial institutions. As customers, investors, traders, journalists, and analysts…
- The promises and pitfalls of SupTech for corporate governance-related enforcement
Report · 1 June 2021
Digital technologies and data hold the potential to automate and improve the efficiency and effectiveness of regulatory and supervisory processes, which have become increasingly complex given the…
- Deutsche Börse enhances market surveillance with artificial intelligence (AI)-powered social media monitoring
Solution, News · 24 September 2025
Deutsche Börse has become the first major exchange to integrate social media intelligence into its trading surveillance operations, combining AI-driven analytics from Stockpulse with long-standing…
- Listening to the Buzz: Social Media Sentiment and Retail Depositors' Trust
Report · 1 January 2018
We investigate the relationship between the rumours on Twitter regarding banks and deposits growth. The sentiment expressed in tweets is analysed and employed for the nowcasting of retail deposits.…
- Social Media Sentiment and Consumer Confidence
Report · 1 September 2014
Dutch social media sentiment and monthly consumer confidence showed high correlation (up to r = 0.9) over three-and-a-half years, with Facebook messages being the primary driver and Twitter improving…
- Financial Consumer Protection Suite with Next-Generation, AI-Powered, Chatbot-Supported Complaints Management System
Case study · 29 April 2025
This case study by the University of Cambridge SupTech Lab outlines the developmen of a fully integrated case management system with analytics dashboards, powered by AI-driven chatbots, to enhance…
- SupTech Week 2023 - Data Journey: Web and social media scrapers and sentiment analysis
Video · 5 December 2023
Moderator: Matt Grasser, Speakers: Abhisekh Rana (Lab), Christopher Guess (Winnow Technologies), Sanaea Daruwalla
- SupTech Week 2023 - Data journey: Web and social media scrapers and sentiment analysis
Video · 5 December 2023
Moderator: Matt Grasser, Speakers: Abhisekh Rana (Lab), Christopher Guess (Winnow Technologies), Sanaea Daruwalla
Showing 25–48 of 57 resources.