- ML for Complaints Triage
Solution · 20 June 2017
After experimenting with machine learning to classify tips, compliants, and referrals (TCRs), the SEC now uses this technology to assign degress of concern to information received. Topic modeling…
- Proto to deliver AI consumer protection across 30+ Philippine agencies
22 January 2025
Suptech vendor, Proto, is set to expand its AI-powered citizen engagement system in the Philippines, automating consumer complaint resolution for over 30 government agencies under the new Internet…
- ML for Complaints Triage
Speech
After experimenting with machine learning to classify tips, compliants, and referrals, the SEC now uses this technology to assign degress of concern to information received. Topic modeling methods…
- Consumer finance risk monitor.
Solution Documentation · 24 January 2024
The Monitor, developed by the G20/OECD Task Force on Financial Consumer Protection, synthesises the perspectives of 43 jurisdictions on risks to financial consumers in 2022 and 2023. The Monitor…
- Consumer Complaints Data - Unwanted Calls
Open Data
This data is for unwanted calls (telemarketing or robocalls). Individual informal consumer complaint data detailing complaints filed with the Consumer Help Center beginning October 31, 2014. This…
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