- Mis-selling detection in insurance telemarketing
Solution · 6 April 2020
The Korean Financial Supervisory Service (FSS) has developed a tool to transcribe recordings of insurers’ telemarketing activities and to classify them as mis-selling, if appropriate. After…
- IAIS/OECD Insurance Supervisory Seminar for Asian Countries
Event · 8 February 1999
Press release | 08 February 1999PDF full text (83kb) | 3 pages1. IntroductionIn the framework of recent Asian financial crisis, two international meetings dealing with the financial safety and…
- High-level meeting on global insurance standards and supervisory priorities in the Americas, Santiago de Chile, 20 April 2017
27 April 2017
Press release | 27 April 2017The Financial Stability Institute (FSI) of the Bank for International Settlements (BIS), together with the International Association of Insurance Supervisors (IAIS) and…
- Grant Spencer: Banking regulation - where to from here?
Speech · 2 August 2017
Speech by Mr Grant Spencer, Deputy Governor of the Reserve Bank of New Zealand, to KangaNews New Zealand Debt Capital Markets Summit, Auckland, 2 August 2017.The views expressed in this speech are…
- Fintech developments in the insurance industry - Executive Summary
28 February 2019
FSI Executive Summaries | 28 February 2019PDF full text (163kb) | 3 pagesFinancial technologies or "fintech" innovations are reshaping the provision of financial services, creating new opportunities…
- David Rule: Solvency II one year in
21 February 2017
Speech by Mr David Rule, Executive Director of Insurance Supervision of the Bank of England, to the Association of British Insurers, London, 21 February 2017.The views expressed in this speech are…
- Cyril Roux: Insurance pricing and supervision
Speech · 6 October 2016
Opening remarks by Mr Cyril Roux, Deputy Governor (Financial Regulation) of the Central Bank of Ireland, at the Committee on Finance, Public Expenditure and Reform, and Taoiseach, Dublin, 6 October…
- Charlotte Gerken: Life beyond Solvency II - a view from the top of the regulator
19 May 2020
Speech by Ms Charlotte Gerken, Executive Director of Insurance Supervision of the Bank of England, at the Association of British Insurers (ABI) Prudential Regulation webinar, 19 May 2020.The views…
- PRIIPs KID Data Collection and Analysis Tool (Pilot)
Solution · 30 March 2023
The European Insurance and Occupational Pensions Authority developed a supervisory technology (SupTech) pilot tool in 2023 to collect and analyse PRIIPs Key Information Documents (KIDs). The system…
- Ahmet Ismaili: Opening speech - 22nd Meeting of the Central, Eastern and South-Eastern European - European Insurance Supervision Initiative
Speech · 10 October 2024
Opening speech by Mr Ahmet Ismaili, Governor of the Central Bank of the Republic of Kosovo, at the 22nd Meeting of the Central, Eastern and South-Eastern European - European Insurance Supervision…
- Muhammad bin Ibrahim: Raising performance standards and improving consumer protection in the Malaysian insurance industry
15 November 2013
Speech by Mr Muhammad bin Ibrahim, Deputy Governor of the Central Bank of Malaysia, at the Insurance and Takaful Industry Annual Dinner 2013, Kuala Lumpur, 15 November 2013.The views expressed in…
- NLP and Text Analytics for Insurance Contracts Analysis
Solution · 1 December 2022
The Institute for Insurance Supervision (IVASS) is experimenting with a tool that aims to assess the complexity and readability of insurance contracts. This tool will be used by supervisors to…
- Philip R Lane: Examination of Tracker Mortgage related issues, motor insurance market reform, and Brexit
Speech · 4 April 2017
Introductory statement by Mr Philip R Lane, Governor of the Central Bank of Ireland, at the Joint Committee on Finance, Public Expenditure and Reform, and Taoiseach, Dublin, 4 April 2017.The views…
- 100 days of the FCA
Speech · 9 July 2013
Thank you for that introduction. It’s a pleasure and privilege to help close the conference with Otto this afternoon. As we all know, the UK insurance industry remains a pillar of the world economy.…
- ML for speech analytics
Solution · 30 November 2022
The French Prudential Supervision and Resolution Authority (ACPR) is developing a tool that automates the transcription of recordings of telephone marketing conversations between insurance agents and…
- A2ii FSI IAIS Joint note on SupTech in insurance supervision
Report · 14 December 2022
This paper aims to contribute to filling this gap by citing concrete examples of how suptech tools are used by 22 insurance supervisors, from both prudential and conduct perspectives. The paper…
- IAIS relaunches the ICP Self-Assessment Tool (SAT)
News · 9 September 2025
The IAIS has transferred hosting from the Access to Insurance Initiative and introduced improved usability and security features to help supervisors evaluate compliance with global insurance…
- Supervisors’ use of key indicators to assess insurer conduct
Report · 1 January 2022
Between December 2020 and February 2021, the IAIS, through its Market Conduct Working Group (MCWG), surveyed members1 to obtain a view of current supervisory approaches and challenges related to…
- Global Insurance Regulatory Developments and the Impacts on U.S. Consumers and Insurers
Event · 3 October 2014
On October 14, the Initiative on Business and Public Policy at Brookings convened a forum focusing on lessons about insurance from the financial crisis and how regulatory reforms are changing the…
- Our supervision overview
Speech · 1 June 2014
Since Clive Adamson’s 2014 speech to the general insurance (GI) industry, the FCA's supervisory approach has evolved from "resetting expectations" to enforcing a rigorous, data-led, and…
- Evolution of a new model for financial regulation in the UK
Speech · 20 September 2020
In September 2020, Christopher Woolard delivered his final speech as the FCA’s interim chief executive, highlighting how the Covid-19 pandemic had accelerated long-term shifts in society and the…
- Sharon Donnery: Best interests - delivering for consumers in a complex world
Speech · 25 September 2024
Sharon Donnery, speaking at the Health Insurance Authority Conference in Dublin on 25 September 2024, warned that growing complexity in the financial sector is making it harder for consumers to make…
- Ong Chong Tee: Confidence in and resilience of the life insurance industry
Speech · 4 March 2015
In this 2015 address, Deputy Managing Director Ong Chong Tee articulates a vision for the Singaporean life insurance industry built on the twin pillars of consumer trust and financial resilience. He…
- Redefining insurance supervision for the new normal
Report · 8 April 2021
Published by the Financial Stability Institute (FSI), this brief examines the transformative impact of the Covid-19 pandemic on insurance supervision and outlines a blueprint for the "new normal."…
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