Virtual assistant for general information queries from the public (IAN)

Virtual assistant for general information queries from the public (IAN)

Solution

Virtual assistant for general information queries from the public (IAN)

The Autoridad de Supervisión del Sistema Financiero (ASFI) of Bolivia launched ASFI IAN, an AI-powered chatbot designed to assist financial consumers and the general public with inquiries related to ASFI’s regulations, rules, and institutional processes. The chatbot is available via web and mobile app.

  • Use cases, geography and tags
  • Organizations that created, adopted or are mentioned
  • Ecosystem position
  • Link to the original asset
  • Comments and reactions