Understanding Artificial Intelligence in Financial Services

The research surveyed 30 regulated entities, including deposit takers, insurers, asset managers, and financial advice providers, to generate insights, and the response rate was 40% (13 entities). The FMA was primarily interested in the uses of AI, including GenAI, machine learning, AI decision-making tools, and chatbots.

• Use cases, geography and tags
• Organizations that created, adopted or are mentioned
• Ecosystem position
• Link to the original asset
• Comments and reactions