Taking the leap on the Consumer Duty

Taking the leap on the Consumer Duty

Speech

Taking the leap on the Consumer Duty

By Financial Conduct Authority UK

A speech by Sheldon Mills, FCA Executive Director of Consumers and Competition, delivered at the FCA's "Consumer Duty: 1 year on" event. The speech marks the milestone of Consumer Duty coming into force for closed products and services (31 July 2024), celebrates progress made since the Duty's initial implementation, and outlines the FCA's forward programme.

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