RBI Integrated Ombudsman Scheme (RB-IOS)

Solution

RBI Integrated Ombudsman Scheme (RB-IOS)

The Integrated Ombudsman Scheme operates through the Complaint Management System (CMS) portal. It acts as a single-window, AI-enabled grievance redressal system for all RBI-regulated entities.

  • Use cases, geography and tags
  • Organizations that created, adopted or are mentioned
  • Ecosystem position
  • Link to the original asset
  • Comments and reactions