
Nigeria: Tax Ombudsman to Launch Website, Toll-Free Call Centre for Complaints Handling
By Regtech Africa
The Office of the Tax Ombudsman is set to roll out a dedicated website and toll-free call centre in the coming weeks, as part of efforts to improve access to tax complaint resolution services in Nigeria. The platforms aim to simplify how Nigerians file and track tax disputes, enhance transparency, and reduce waiting times through features such as multi-line call handling and rollover systems.
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