High-Readiness Consumer Protection Consortium (26-Agency Cross-Government Routing)
By Cambridge SupTech Lab, Digital Transformation Solutions
A 26-agency cross-government complaint-routing and referral architecture grounded in Section 17 of the Internet Transactions Act (Republic Act No. 11967), with shared complaint taxonomies, standardized triage workflows, and a technical blueprint targeted for production deployment in 2025-2026. BSP leads the consortium with Proto delivering the design.
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