
Factors Influencing Adoption of Digital Technology Innovation in the Zimbabwean Power Sector
Juttner (2019) posits that there tend to be benefits associated with adoption of digital technology innovation which includes a decline in marketing expenses and a long-term customer relationship. ZETDC has adopted digital technology innovations in a bid to improve its performance. Despite its efforts, the company has suffered a US$ 5.1 million loss in the year 2019.
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