Determinants of Customer Preference for Cardless Technology Over the Card for Cash Withdrawals in Sri Lanka

Determinants of Customer Preference for Cardless Technology Over the Card for Cash Withdrawals in Sri Lanka

Determinants of Customer Preference for Cardless Technology Over the Card for Cash Withdrawals in Sri Lanka

It may seem contradictory that someone who avoids using a debit card still seeks cash withdrawals and prefer to use their mobile device at an ATM. The purpose of this study is to explore the determinants of customer preference for cardless technology over the card for cash withdrawals in Sri Lanka.

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