Asset

Consumer complaints intake and tracking portal (reclamos.cmfchile.cl and Portal de Atención en Línea)

Solution

Consumer complaints intake and tracking portal (reclamos.cmfchile.cl and Portal de Atención en Línea)

By Comisión del Mercado Financiero Chile

Online channel through which financial consumers file complaints, inquiries and requests against banks, insurers, securities firms and other CMF-supervised entities, and track the status of each case through the Consulta de Reclamos application.

  • Use cases, geography and tags
  • Organizations that created, adopted or are mentioned
  • Ecosystem position
  • Link to the original asset
  • Comments and reactions