Cambridge SupTech Lab — AI Complaints Management (Application Incubation)

Cambridge SupTech Lab — AI Complaints Management (Application Incubation)

Open Code

Cambridge SupTech Lab — AI Complaints Management (Application Incubation)

Open-code reference implementation produced by Cambridge SupTech Lab × SEPS Ecuador × Matellio. AI-assisted intake, triage, and case-management stack for consumer-protection complaints; tracks Collection / Processing / Case Management layers of the DataStack. Cited as Manual Ch.6 §6.1 reference for complaint-intelligence Minimum Viable Spec.

  • Use cases, geography and tags
  • Organizations that created, adopted or are mentioned
  • Ecosystem position
  • Link to the original asset
  • Comments and reactions