Andreas Dombret: Totally digital? The future of banking business

In this comprehensive address from 2015, Dr. Andreas Dombret analyzes the dual nature of digitalization in the banking industry, framing it as a wave that could either lead to a more efficient financial era or sow the seeds of the next systemic crisis. He highlights that 63% of German bank clients already use online banking, signaling a permanent shift in consumer expectations.

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