AMF France — Médiateur (Ombudsman) Structured Mediation Workflow

The AMF Médiateur (Ombudsman) operates a structured 4-step mediation workflow for retail-investor disputes with financial intermediaries in France: (1) the consumer first submits a direct claim to the financial professional; (2) if no response within two months or response is unsatisfactory, the consumer can refer the dispute to the AMF Ombudsman; (3) the formal saisine is submitted via the AMF…

• Use cases, geography and tags
• Organizations that created, adopted or are mentioned
• Ecosystem position
• Link to the original asset
• Comments and reactions